More room to make music.

Questions before you buy

What credits cost, what a membership includes and how downloads work.

What is the difference between a credit pack and a membership?

A credit pack is a one-time purchase whose credits never expire. A membership delivers credits once per paid period — monthly, quarterly or yearly — and those credits expire when that period ends. Both unlock downloads of your cloud songs.

Who can download their songs?

Downloading the songs you keep in Tunenoodle needs a paid credit pack purchase or an active membership. Creating, playing and using the local audio tools stays free. A fully refunded purchase no longer grants downloads.

How long do check-in credits last?

Check-in credits stay valid for seven days after your last successful check-in and the whole check-in balance shares one deadline. Check in again before it passes and the deadline moves forward; after it passes the remaining check-in credits are gone.

Do membership credits carry over to the next period?

No. Each paid period delivers its own credits and they expire when that period ends, so unused membership credits do not stack up. Credit packs you bought separately stay permanent.

When do quarterly and yearly credits arrive?

All at once, at the start of the paid period: three months of credits for a quarterly plan and twelve months for a yearly plan. The card states the exact amount for each period.

Does writing lyrics cost extra?

Yes. A standard generation costs 2 credits and a separate lyrics generation costs 1 credit, so requesting both spends 3.

How do I cancel a membership?

Cancel from your account page at any time. Auto-renewal stops, but you keep the credits, downloads and access you already paid for until that period ends.

What happens if a generation fails?

If nothing was delivered, the credits are returned to your wallet automatically as permanent credits. If at least one track was delivered, the generation counts as complete and is not refunded.

My payment succeeded but the credits have not appeared.

Payments are confirmed by the provider, so the balance can take a moment to update. The page keeps checking and adds the credits as soon as confirmation arrives. If it still has not arrived, contact support with your order reference.

Can I get an invoice?

Request one from your account page against a specific payment and add your billing details there. We show the provider link as soon as it exists, and say so plainly while it does not.

Still unsure about something? Contact support·Feedback